Care economy activities and business model

About the organization:
Pillar Health Sdn Bhd is a for-profit company that provides caregiver services, caregiver training and technology for care providers in Malaysia. The company helps families find the best elderly care services and products they need in the fast, transparent and convenient way. Pillar Health is a network of elderly home care professionals, and related service and product providers. The company also provides skilling for the care givers and redistributes the care work burden for households.

Activities in the care economy:
Provision of technology, services & policies/practice that improve condition for domestic & care worker (e.g. apps that calculate decent remuneration)

Stage of growth: Established/Mature

Type of services: Elderly-care (Ages 60 and above), Care for persons with special needs (disabled / differently abled persons), Care for people with illnesses

Number of customers (2020): Less than 1,000

Number of customers (2019): Less than 1,000

Number of customers (2018): Less than 1,000

Financials

Profitability status: Financially profitable

Revenue USD (2020): Over 1 million

Revenue USD (2019): Between 500,000 to 1 million

Revenue USD (2018): Between 500,000 to 1 million

Pathways to impact

Challenge addressed:
Lack of affordable solutions to reduce amount of time spent on care and domestic work (Reduce), Limited redistribution of care and domestic work to other actors in the care economy (Redistribute)

Pathway to impact – 4 Rs: Reduce, Redistribute

Populations affected: Paid care workers, Elderly people

Number of people served (2020): Less than 1,000

Number of people served (2019): Less than 1,000

Number of people served (2018): Less than 1,000